OIT团队

The Office of 信息技术 is comprised of four departments — 和 divisional staff — all under the umbrella of the Vice President for Institutional Effectiveness 和 技术.

Each area has a different focus, but all provide support to the university community 和 are actively involved in implementing innovative technology on the hilltop. 

We're Here (和 There) to Help

When you need help, you need to know where to go — 和 quickly. We have three offices on campus that provide support to all members of our university community. 

IT资源

The central hub for our support operation, IT资源 encompasses the Moody Hall Help Desk 和 User Services staff, 以及 教室 和 computer lab support. IT资源 is often our first line of support, 和 you'll probably see them if, for example, you:

• 有问题吗? 电子邮件 or 无线 连接
• need help troubleshooting a projector, camera or teacher station in your 教室
• are a faculty or staff member ready to buy a 新电脑
• 有问题吗? 使用myHilltop
• notice a computer or printer in a campus lab isn't working properly

资讯科技资源职员

Instructional 技术

Trainings Ready When You Are

所有的圣. Edward's students, faculty 和 staff have 访问 to the thous和s of online 培训资源 LinkedIn学习 必须提供. Sign in with your university username 和 password 和 start learning from experts in every field, free of charge 和 without ever leaving your couch. 

Instructional 技术 focuses on the teaching 和 learning experiences at St. Edward's — 和 how technology can improve both. Come to them for the following resources:

• Help setting up your course in Canvas or using one of our other 学术工具
• Help designing your technology-enhanced course or assignment, whether it's face-to-face, 杂交/混合, 低居住或在线
• A 工作空间 和 a hub for course 和 assignment creation, staffed with instructional designers
• 数字媒体 空间 for both students 和 faculty, staffed with multimedia designers 和 equipped with rooms for audio 和 video production
• 技术 视频 还有其他的方法 培训资源
• Help finding 和 designing a class for active learning or other specialized learning 空间s

Instructional 技术 Staff

Enterprise Information Systems

Enterprise Information Systems provides st和ard, efficient 和 integrated systems, 以及 support for enterprise software applications 和 platforms. The department also manages st和ard, forward-thinking 身份 management policies, practices 和 tools for the university. The applications 和 services Enterprise Information Systems support include: 

• 访问 和 身份 management, including single sign-on authentication
• the university's large platforms for business operations 和 case management: Banner 和 Salesforce
• data 和 software integrations between systems
• various business tools 和 administrative software

Enterprise Information Systems Staff

A Note 关于 Maintenance

Sometimes the work our teams do requires us to take down certain applications 和 systems. We try to keep these interruptions confined to planned windows, but sometimes we need to make adjustments. Planned 和 unplanned work is tracked on our 维护日历. 

数字基础设施

Wireless Access Across the Globe

St. Edward's is a global university, 和 now it has a network to match. Use your university login to 访问 the Eduroam 无线 network at other universities in the United States 和 abroad. 

数字基础设施 maintains the 互联网 数据网络, 还有服务器, 和 provides systems administration 和 telecommunication support for the university. They help maintain all things related to the 无线 network 和 campus phone system, including: 

• 办公电话
• 会议电话
• 变焦的电话
• 传真线
• 校园无线网络

团队还安装了, maintains 和 troubleshoots voice, 电缆, data 和 fiber optics communications cabling, card reader systems 和 surveillance cameras. 

数字基础设施 Staff